Privacy Policy

1. Introduction

Wa Capital Investment Pty Ltd (ABN 94 696 172 157, ACN 696 172 157) (“we”, “us”, “our”) is committed to protecting the privacy of individuals who interact with our business, including clients, prospective clients, website visitors and business partners.

This Privacy Policy sets out how we manage personal information in compliance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs) contained in Schedule 1 of the Privacy Act. We are bound by these principles in all activities involving the collection, use, disclosure and storage of personal information.

By using our website at wacapitalinvestmentpty.site, engaging our services, or providing us with your personal information, you consent to our collection and handling of that information in accordance with this Privacy Policy.

2. What Personal Information We Collect

We may collect and hold the following categories of personal information:

• Identity information: Full name, date of birth, driver's licence number, passport number, or other identity document details (for client verification purposes under AML/CTF obligations).
• Contact information: Email address, postal address, telephone number.
• Financial information: Bank account details, tax file number (TFN), investment holdings, superannuation balances, income details, liabilities and net worth assessments.
• Investment profile information: Risk tolerance assessments, investment objectives, time horizons, financial experience and knowledge.
• Website usage data: IP address, browser type, pages visited, time and date of access, and referring URLs collected via server logs and analytics tools.
• Communications: Records of correspondence, meeting notes and advice provided.

We only collect personal information that is reasonably necessary for the conduct of our business activities and the provision of our services. We do not collect sensitive information (such as health or racial information) unless specifically required for a lawful purpose and with your explicit consent.

3. How We Collect Personal Information

We collect personal information through the following means:

• Directly from you when you complete an enquiry form on our website, contact us by email or telephone, or engage our services.
• From identity verification documents provided in accordance with our AML/CTF obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth).
• From publicly available sources such as ASIC company registers, Australian Business Register (ABR) and property title searches, where relevant to investment due diligence.
• Through our website via cookies and similar tracking technologies (see Section 9).
• From authorised third parties such as accountants, solicitors or financial advisers acting on your behalf, with your prior consent.

Where practicable, we will collect personal information directly from you. If we collect information about you from a third party, we will take reasonable steps to notify you unless doing so would be impracticable or unlawful.

4. How We Use Your Personal Information

We use personal information for the following primary purposes:

• Providing investment advisory, portfolio management, capital raising and financial planning services to you.
• Verifying your identity and conducting customer due diligence in accordance with our legal obligations.
• Communicating with you about our services, including providing statements of advice, performance reports and market updates.
• Managing our client relationship, including processing transactions and maintaining account records.
• Complying with our legal, regulatory and reporting obligations under applicable Australian law.
• Improving our website, services and business operations through analysis of aggregated, anonymised usage data.
• Sending you marketing communications about our services, where you have consented to receive such communications (see Section 8).

We will not use your personal information for any purpose that you would not reasonably expect, or for any secondary purpose unless you have consented or an exception under the Privacy Act applies.

5. Disclosure of Personal Information

We may disclose your personal information to:

• Service providers: Third-party service providers engaged to assist with our operations, including IT systems, data storage, accounting, legal and compliance services, subject to confidentiality agreements.
• Regulators and government bodies: ASIC, the Australian Taxation Office (ATO), AUSTRAC and other regulatory authorities where disclosure is required by law.
• Professional advisers: Solicitors, accountants and other advisers where required in the provision of services to you.
• Other financial institutions: Banks, brokers, custodians and counterparties in connection with executing investment transactions on your behalf.

We do not sell, rent or trade your personal information to third parties for marketing purposes. We will not disclose your personal information to overseas recipients unless required by law or with your express consent, and we take reasonable steps to ensure overseas recipients handle information consistently with the Australian Privacy Principles.

6. Storage and Security of Personal Information

WA Capital Investment Pty Ltd takes the security of your personal information seriously. We implement appropriate technical, physical and organisational safeguards to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. These measures include:

• Encryption of sensitive data in transit and at rest.
• Access controls limiting personal information to authorised personnel only.
• Secure physical office environment at our City Beach premises.
• Regular security reviews and staff privacy training.

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When personal information is no longer required, we take reasonable steps to destroy or de-identify it securely.

7. Access and Correction of Personal Information

Under the Privacy Act 1988 (Cth), you have the right to request access to personal information we hold about you and to request correction of inaccurate, out-of-date, incomplete, irrelevant or misleading personal information.

To make an access or correction request, please contact us in writing at: ceo@wacapitalinvestmentpty.site.

We will respond to access requests within 30 days. We may need to verify your identity before providing access. We will not charge a fee for lodging a request, though reasonable processing fees may apply for very large or complex requests. If we deny an access or correction request, we will provide written reasons.

8. Marketing Communications

We may use your contact information to send you news, market commentary and information about our services where you have consented to receive such communications. You may opt out of marketing communications at any time by contacting us at ceo@wacapitalinvestmentpty.site or by using the unsubscribe link in any email communication.

We comply with the Spam Act 2003 (Cth) and will not send unsolicited electronic commercial messages.

9. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience and collect aggregated analytics data. Cookies are small text files stored on your device by your browser. You can disable cookies through your browser settings, though this may affect the functionality of certain features of our website.

We may use third-party analytics services to understand website usage patterns. Any data collected for analytics purposes is aggregated and does not personally identify individual users.

10. Complaints

If you believe we have handled your personal information in breach of the Privacy Act 1988 or the Australian Privacy Principles, you may lodge a complaint with us by writing to: ceo@wacapitalinvestmentpty.site.

We will acknowledge your complaint within 5 business days and provide a substantive response within 30 days. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated Privacy Policy on our website with a revised “Last Updated” date. Your continued use of our website or services after any update constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

For any privacy-related enquiries or to exercise your rights under the Privacy Act 1988, please contact:

Wa Capital Investment Pty Ltd
ABN: 94 696 172 157 | ACN: 696 172 157
City Beach, WA 6015, Australia
Email: ceo@wacapitalinvestmentpty.site